Terms of Service
Please read these terms carefully before using our TRT management platform.
Last updated: 7/24/2025
Important Notice
These Terms of Service govern your use of Vitalis Nexus TRT Management Platform. By accessing or using our services, you agree to be bound by these terms.
1. Service Description
Vitalis Nexus provides a comprehensive TRT (Testosterone Replacement Therapy) management platform that enables patients to track their treatment progress, manage appointments, and communicate with healthcare providers. Our platform is designed to support healthcare providers in delivering personalized TRT care.
2. Medical Disclaimer
Vitalis Nexus is a technology platform that facilitates communication between patients and healthcare providers. We do not provide medical advice, diagnosis, or treatment. All medical decisions should be made in consultation with qualified healthcare professionals. The platform is not a substitute for professional medical care.
3. User Responsibilities
- • Provide accurate and up-to-date information about your health and medical history
- • Follow your healthcare provider's instructions and treatment plans
- • Maintain the confidentiality of your account credentials
- • Use the platform only for its intended medical purposes
- • Report any technical issues or concerns promptly
4. Healthcare Provider Responsibilities
- • Maintain appropriate medical licenses and certifications
- • Follow established medical protocols and guidelines
- • Ensure patient data confidentiality and security
- • Provide appropriate medical care within scope of practice
- • Maintain professional standards of care
5. Data Privacy and Security
We take data privacy and security seriously. All patient health information is protected in accordance with GDPR, HIPAA, and other applicable privacy regulations. We implement industry-standard security measures to protect your data. For detailed information about our data practices, please review ourPrivacy Policy.
6. Subscription and Billing
- • Subscription fees are billed monthly or annually as selected
- • All fees are non-refundable except as required by law
- • You may cancel your subscription at any time
- • Price changes will be communicated 30 days in advance
- • Failed payments may result in service suspension
7. Limitation of Liability
Vitalis Nexus shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our liability is limited to the amount paid for the service in the 12 months preceding the claim.
8. Emergency Situations
Medical Emergencies
In case of a medical emergency, do not use this platform. Call 999 (UK) or your local emergency number immediately. The platform is not intended for emergency medical situations.
9. Termination
We may terminate or suspend your account if you violate these terms or engage in harmful behavior. You may terminate your account at any time by contacting our support team.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
11. Contact Information
If you have questions about these Terms of Service, please contact us at:
Vitalis Nexus Ltd
Email: legal@vitalisnexus.com
Address: 23 Mayflower St, Plymouth PL1 1QJ, United Kingdom
Phone: +44 7846 885007
By using Vitalis Nexus, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.