Cookie Policy
How we use cookies and similar technologies on our website
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better user experience.
Your Privacy Matters
We are committed to protecting your privacy and being transparent about how we use cookies. You have control over which cookies you accept, and you can change your preferences at any time.
Types of Cookies We Use
We use different types of cookies for various purposes to enhance your experience on our website.
Essential Cookies
Required for the website to function properly
Examples:
- Authentication tokens
- Session management
- Security preferences
Analytics Cookies
Help us understand how visitors interact with our website
Examples:
- Google Analytics
- Page views
- User behavior tracking
Functional Cookies
Remember your preferences and settings
Examples:
- Language preferences
- Theme settings
- Form data
Marketing Cookies
Used to deliver relevant advertisements
Examples:
- Ad personalization
- Conversion tracking
- Retargeting
How We Use Cookies
Authentication & Security
We use essential cookies to maintain your logged-in state and protect your account from unauthorized access. These cookies are crucial for the security and functionality of our medical platform.
Performance & Analytics
We use Google Analytics and similar services to understand how users interact with our platform. This helps us improve our services and identify areas for enhancement. All data is anonymized and aggregated to protect your privacy.
Personalization
Functional cookies remember your preferences, such as language settings, dashboard layout, and notification preferences. This creates a more personalized experience for your medical journey.
Third-Party Services
Our platform integrates with various third-party services for enhanced functionality, including:
- • Google Analytics for usage statistics
- • Intercom for customer support
- • Stripe for payment processing
- • SendGrid for email communications
Data Retention
Different cookies have different retention periods:
- • Session cookies: Deleted when you close your browser
- • Authentication cookies: 30 days or until you log out
- • Preference cookies: Up to 1 year
- • Analytics cookies: Up to 2 years
Managing Your Cookie Preferences
You have several options to control and manage cookies on our website.
Cookie Preferences
Use our cookie preference center to control which types of cookies you accept.
Browser Settings
You can also manage cookies through your browser settings, though this may affect website functionality.
Learn How →Important Notice
Disabling essential cookies may prevent you from using certain features of our medical platform, including secure login and patient data access. We recommend keeping essential cookies enabled for optimal functionality.
Questions About Cookies?
If you have any questions about our cookie policy or how we use cookies, please contact us.
Last updated: 24 July 2025